Refund Policy

Last Updated: 8/17/2026

This policy explains when Quick issues a refund, how the money is returned to you, and how long it takes.

1. When a Refund Is Issued

• An approved return passes our quality check
• You cancel an order before it is dispatched
• The order is undeliverable or lost in transit
• A product is out of stock after payment and cannot be fulfilled
• A duplicate or failed payment is debited from your account

2. Refund Mode

Prepaid orders are refunded to the original payment method — the same card, UPI ID, wallet or bank account used at checkout. For Cash on Delivery orders, the refund is credited to the bank account details you share with our support team.

3. Refund Timelines

• Refund initiated within 2 business days of return approval or cancellation
• UPI and wallets: 1–3 business days after initiation
• Credit and debit cards: 5–7 business days after initiation
• Net banking and bank transfers: 5–10 business days after initiation

Once the refund is initiated from our side, the actual credit time depends on your bank or payment provider.

4. Deductions

Shipping charges and Cash on Delivery handling fees already paid are non-refundable, except when the return is caused by a damaged, defective or incorrect product. Charges for failed deliveries due to an incorrect address or repeated unavailability may also be deducted.

5. Partial Refunds

If you return only part of a multi-item order, the refund covers the value of the returned items. Discounts applied at the order level are adjusted proportionately, and a promotion that required a minimum order value may be reversed if the remaining order no longer qualifies.

6. Failed Payments

If money is debited but the order is not confirmed, the amount is usually auto-reversed by your bank within 5–7 business days. If it is not, share the transaction reference with us and we will follow it up with the payment gateway.

7. Refund Not Received

If the refund timeline above has passed, first check your bank statement and the refund reference shared with you. If the amount is still missing, contact us with your order ID and we will investigate.

Contact Us

For refund related queries, contact us at:

Email: support@quicksin.in
Website: https://quicksin.in